Ordered a SIM free phone as a Xmas gift. CPW lost the phone. Quite clear the courier (DPD) had it the whole time from scans. Tried to cancel and want money back. Appalling customer service. Refuse to refund until their investigation complete. Withholding cash and repeatedly just repeat internal process. I really would go elsewhere
5 years ago
Carphone Warehouse has a
1.6
average rating
from
1,631
reviews
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