Not worthy of a star, daughter took her iPhone in for a repair, gave phone to member of staff, was told he’d phone when was ready, hadn’t heard anything so went in, same member of staff said phone wasn’t back, would phone when in, we’ll few months later we go in, no phone & denying having phone as wasn’t booked in, my daughter doesn’t know the protocols of the store so trusted what the staff member told her, customer service wasn’t interested as it wasn’t booked in, they didn’t hav it, so we are stuck with a £45 mth contract for over a yr now, so be aware not all the staff are honest, phone wasn’t even a yr old, wouldn’t use them again