Went to CPW shop in Leicestershire ( don't want to embarrass them) by saying where. I wanted to replace my phone with an upgraded spec and a handset size that I felt comfortable with. The first assistant, was more clueless than me, so asked to speak to someone else. They were not much help, I asked for suggestions of whatI should I consider. It would have been easier to extract Unicorn teeth for the advise I got I was left to look around the shop. On display I saw a phone that sounded and looked just right.. It was labled a Moto g6plus. I decided to buy this and pay extra for data transfer. Phone wasn't in stock so had to go back next day to collect. Next day went to get new phone. They unboxed it but to my surprise the phone was not what they had on display ( apparently that was a Moto g) I was very annoyed as unboxed phone was nothing like what I had ordered. Staff there didn't seem concerned/bothered , no apology basically take it or leave attitude. I suggested they remove or relable phone on display...3 days later they hadn't!!! What joke they are. Folks, you may as well buy your phone online and get it cheaper..no wonder the high street is dying