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Anonymous
Carphone Warehouse Crouch End. Terrible customer service. I went in today to upgrade my iPhone. Asked to have a look at the iPhone XS and Xs Max (which were kept behind the counter). Very sullen and bored salesperson handed me the two phones - which were not switched on. “They’ve not been charged” she said rather grumpily. “You’ll have to wait 20 mins if you want me to charge them” she said. I didn’t want to stand there waiting such a long time and asked how were customers supposed to make a decision just by looking at a dead phone? No reply. I explained my CONTRACT WITH CARPHONE WAREHOUSE HAD COME TO AN END AND I WAS LOOKING TO UPGRADE there and then (in the hopes this would wake this ‘salesperson’ out of her bored trance), but she said nothing. Silence. No interest. No sales pitch. Nothing. She didnt seem the slightest bit interested in SELLING ME A PHONE. Which is strange.... for a phone shop.
5 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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