Absolutely frustrated with this scamster company it’s a total shame there is no option to give zero stars. The CPW Customer Service agent called to offer me an enhanced trade in offer on my old iPhone for a iPhone xs, after taking the down payment for the new phone and receiving my old phone transferred only part of the trade in money to my account. Kept calling customer services multiple times to follow up on the missing amount and kept giving me different timelines, after over a month they told I was not eligible for the enhanced trade in. Also point blank refused to give me my old phone back when I told I was not interested in the trade in if all they were offering was 40 quid for my old iPhone which was in a great condition with a 1 month old battery. Please do not trust this company and their abysmal customer services team. I strongly recommend do not under any circumstance buy anything from them. A really dreadful experience and never ever going to transact with this company ever.