This morning 02/12/14 @ 9:30 ish, I went to carphone warehouse to buy a pay as you go nokia lumia for my dad, when I got in the shop there were 2 shop assistant who just seem not bothered to help me, the one who had plaits was kinda busy, so finally the other assistant came to me and ask how he can help I then told him I want a nokia lumia but dnt know the difference, he then ask what I want the phone for so I told him I want the phone for my dad in Germany but I will use the sim for my personal use in uk, he then looked me up n down only to tell me he can't sell me the phone, in shock I ask why, he said because I'm sending the phone to my dad in Germany he won't sell me the phone, I got really confused and told him I just want to buy a pay as you go phone thinking he was just playing a game on me, he walked away and told me he won't sell me the phone so I should leave the shop, by now I was really shocked and angry I followed him to the counter and explained to his colleague who then said he will sell me the phone but the other assistant said no that he will never sell me the phone and his colleague shouldn't either and he shouldn't get involved. I was angry n shocked so we started exchanging words he stood here with a smirk on his face saying I should leave the shop and never come back that he will never sell me the phone, actually when his colleague tried to make sense of the situation and calm things he stood there making matters worse I finally called the head office and explained the situation to them, the agent I spoke to was shocked and wanted to speak to the shop assistant, guess Wat..? he refused to speak to the call center agent, the guy stood there playing God choosing who he want to sell to in a carphone warehouse shop, now I wonder if they're going to take action about this discrimination, I'm watching carefully I've head a lot of awful things about carphone warehouse house but now that I've experienced it, im shocked that such a person can represent a company who deals with the general public daily. Car phone warehouse are really letting ppl down with their customer service this guy need sto be on a disciplinary action.im given 1 star because of the service from the head office call agent but the rest it's very very bad, the funny thing is all the phone shops on the eltham high street were ready to sell to me even thought I told them I was sending the phone to my dad in Germany and gave me a very lovely service but so far carphone warehouse didn't sell me the phone because the shop assistant decided that he won't sell me the phone even he refused to speak to head office. It makes me sick and I felt my honesty has been thrown back at my face.