The worst ,clueless and rudest service ever ! I was on the phone with sales team for almost two hours if not more Passed all the check and bought two phones for me and my son to be deliver to the branch of my choice,in the mean time they charged me twice by mistake but I was explained that first payment will be refunded so ok I was given and sent by text message order numbers saying my phones were dispatched Couple of hours after that received new messages that my orders were cancelled?! Called Carphonewearhouse and spoke to person called Belinda She told me that I hasn’t passed their internal checks and that my money will be refunded in two weeks time She refused my demand to speak to the manager and put phone down ?! Can you believe after taking £79.96 of my money they cancelled my orders and put phone down when I asked for explanation why,one that she couldn’t give to me as she had no clue why it happened ! I’m certainly gonna take this matter trough the court as this is not how you supposed to treat your customers especially not one you took the money from and missled.Still can’t believe that this happened,so disappointed..