Carphone warehouse is the crappiest place to a phone. Ordered online on three different occasions for next day delivery and all 3 times it took 5 to 8 days to receive my phones. Their customer service is very poor no help at all over the phone, in store the workers are even ruder have no manners should be sacked I have had this in many stores the last time I went to buy a pay and go phone I ended up getting arrested because the worker refused to sell me a phone and started arguing with me in an unpleasant manner when I ask why, so I ended up breaking his nose and will do it again anytime. Don't bother with car phone warehouse your best of using amazon or eBay.