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Anonymous
Terrible customer service. as somebody would only be home next day to take a delivery , was told item would be delivered next day on purchase but then received a tracking number for a previous order for somebody else from DPD some 5 months ago. When I called customer service I was told that this would be updated later but item might be delivered on another day. I asked to cancel the whole order but this was refused , service agent then abruptly ended our call. I emailed a complaint containing full details to them but they failed to acknowledge anything I had said. Do not buy anything from carphone warehouse
5 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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