First attempt at buying a phone online arranged online to pickup at shop two weeks later. I went into the shop on the day to find out that the order was cancelled the day before. The only reason given was the website has been doing this no but apologies back from carphone warehouse and would you like to try again on via the phone call where there shouldn't be any problems. Two weeks later I ring DPD on the date the phone was arranged to be delivered to be told the depot lost the phone but will find and deliver it that day. A delivery time agreed and the APP showing the driver will be 15 mins late. Checked the app 15 mins after the agreed time to find that the driver has said we weren't in and a picture that wasn't anywhere near our house. Rang DPD they contacted the driver they said he'd knew wasn't at the house, but he would be back by me in 0.5 hr. 2Hrs later I'm still waiting, if the driver lies once how can you trust not to lie again. I won't use carphone warehouse in future