Looked on the website to find a phone for me. Found one i wanted that was within my price range so went in store to pick one up only to find out that it was £50 more expensive in store. There was no mention on the website that it would be £50 more expensive in store. So they told me to order one online to get it for the price i wanted, so, i did just that. The next problem was that the courier that the Carphone Warehouse use (DPD) would only deliver the phone during the day on weekdays. This is not convenient for me as i work all over the country so wouldn't be around to sign for it. So i asked the courier if they would leave it in a safe place for me. They told me that even though they do provide this option, the Carphone Warehouse won't allow them to leave it in a safe place, even with my signature on one of their cards, or okaing it over the phone. Seeing as they work till 7:30pm i asked if they could deliver it to me around 5:30pm as i would be home to sign for it by then. But they told me they couldn't do this. They said they would attempt to redeliver twice more over the next couple of days, and would attempt delivery before 12pm (knowing full well i wouldn't be home) before sending my phone back to a local depot where i could collect it myself. The problem is my local depot is 1 hour and 45 mins away. So the whole process is utterly pathetic and pointless. And both The Carphone Warehouse and DPD couriers have terrible customer services. Needless to say, i won't be using the Carphone Warehouse of DPD courier service ever again.