Bought iphone 4s on talkmmobile from Carphone Warehouse at Oldbury, 19th December as a Xmas present for wife on a £15 per month contract. Phone not used till 25th December when sold phone I was not told about the Geek service. Was pressured into buying an accessory kit @ £15 told assistant I did not want it, later offered @ £10 but in the end given to me free. Had trouble putting info in phone went to one of 3 Merryhill, Dudley Carphone shops told they did not have Geek service but gave me a number to ring, rang several times each time got automated call asking to leave message and the at the end it said sorry voicemail box full could not accept any more messages. Went to main shop @ Merryhill, Geek could not help gave me yet another fruitless number, ended up taking phone to local phone shop (LG Mobile Communications Ltd) Dudley who fixed it in minutes for just £5 - Carphone Geek Service is £15 per Month. First bill from Talkmobile was for £18.50, after NUMEROUS phone calls to Talkmobile I was told the extra was to cover for period not used. All in all I would not encourage anyone to go near Carphone Warehouse or Talkmobile