Horrible company still have my money. summary of the events. bought a Motorola g5 online, waited a week did not arrive so rang up they said they did not have one in stock so will send out a different phone in its place. I clearly stated I did not want a different phone just the one I ordered. I get told that is all fine and that they will refund me. Phone I did not want turns up (a twenty pound cheaper phone). Call the company again, its on me to return it even though its their fault. (they will not refund until I have sent it off. Go to a Carphone Warehouse store, they say they will take it but I still will not get a refund until they receive it at there warehouse... Weeks pass nothing. Go to the online chat who confirm my money has been sent by check and its the full amount for what I paid. They say its the full amount coming by CHEQUE what a joke. Today the cheque finally turns up and its still not the full amount. will not be surprised if it bounces. DO NOT BUY. AMAZON IS MILES BETTER AND EASIER.