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Carole
Wayne at Chaplefield, Norwich store, exceeded expectations, had chosen my phone before I went in, he succeeded in finding the tarrif which suited my needs, traded in my current phone and managed to reduce my early upgrade fee. I went in 2 days later as couldn't get on App Store which he fixed in seconds, he re-arranged my icons to make life easier for me and answered a few questions very quickly and no jargon which I wouldn't have understood. Huge thanks, Customer Service still exists, thank you.
9 years ago
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Carphone Warehouse has a 1.6 average rating from 1,631 reviews

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