If your thinking of taking out a contract DONT DEAL WITH THIS LOT!!!! I took a contract out in February and the phone stopped working in July wouldnt charge the phone had totally died. I took it to carphone warehouse who said they'd send it of for repair. I gets a text phones ready go to the store was told sorry staff called in sick come back tomorrow, I got back the next day he said no noted to say what issue is he plugged the phone in to show me it charging alls good still had to pay my full bill even though I didn't have the phone. Fast forward a few weeks phone stops charging again books a repair and they was supposed to have it collected they were a no show... I emailed and got no where put a complaint in and was told I have a new screen on my phone ??? My warranty is void the engineer report said they didn't touch my phone so how come I handed a phone that was dead and wouldnt charge and collected a phone that did work and would charge. I havent touched my screen it's the same 1 I had all along so either the engineer broke my screen and replaced it or I was sold a phone that someone returned. All the time I'm still paying £50 for a phone that I cant use I have escalated my complaint told them I want a new phone and they can have this back I will go to the store with the cheap of rubbish I was sold so if your thinking of entering a contract please beware as you'll pay for something you cant use. I want a phone that works is this to much to ask and get to try bottom of lies about the screen if your technician done it or was I sold someone's return phone