Firstly would like to say big thanks to Mark Dyer for all his help in a smooth, easy pleasant experience within your car showroom especially having a 10 week old baby with us. That was very good but since collecting the car the overall condition and cleanliness of the vehicle is not to standard. When viewing the car Mark advised this would be fully valeted and cleaned and when I collected the car and got home, after having a look we noticed this car hadn’t been valeted and marks on both front seats and on the back plastic on the back of the front seats was muck marks was still there which was there when I viewed the car and the back vents in the rear of the car were absolutely minging!!! After contacting and travelling through showing Sharon the marks on the seats and the vents in the back I left the car over night and collected it the following late afternoon and got home the vents are still in the same dirty condition!!!! Not checked the seats but will in the morning!! Also the service light was still on and when I advised about the Service light being on they said this had been carried out but not Signed in the service book which now the light has been removed but no evidence has still not been documented in the book. Not one happy customer!!!!