Customer Service ended after sale agreed, miscommunication after miscommunication, left in waiting area for over an hour and half before being told car not ready. The simple frustration could have been avoided if handover team provided appropriate updates. Instead strung along. Car still haf dirty parts inside when ready. After taking so long you would expect spotless perfection. Complaints process a nightmare, callback after callback to be told the same old. In the future if these issues are resolved I would recommend but at the moment I don't have confidence in the professionalism at Peter Vardy Hillington to recommend to others. The salesman was the most helpful and complaint was taking on board by site leader which I did appreciate however for the time being it simply wasn't good enough experience.