Handover service of my car to get my new car was very poor.I waited an hour & a half & was told 3 times that my car would be ready in 5 mins.Eventually left the showroom & went home very disappointed.Your salesman Craig however was excellent.From selling me my new car & explaining everything & also having to get my car delivered to my house which was great.He also kept me up to date by phone with what was happening as I had no update or received my cash back ,vouchers or 2nd car key which I’m still waiting on.Received my cash & vouchers now though. If it wasn’t for Craig keeping me up to date & retuning my calls your customer service would not be great as I never heard from anyone else.