Sales advisor Alan was very friendly and helpful and I would give him 5 stars. Unfortunately the after sales team where very poor and failed to communicate clearly with Sales to make the car buying process smoothly. I was called by several different people from after sales all telling me different things, regarding work being completed on my vehicle and different status updates for collection. Completing the E-Sign over four times for my finance on this vehicle was outrageous! In the end I personally contacted the finance company myself regarding releasing the payment to Peter Vardy and it was done within the hour! This service should have been provided by customer service or after sales at the Glasgow showroom. I had insured my new vehicle from the scheduled collection day yet I was called 20 mins before the scheduled pickup advising I couldn't collect that day due to the finance not being released surley this should all be checked prior to collection date? I am extremely disappointed in how the after sales managed the process of my purchase and everybody I spoke to, passed the blame. Nobody took ownership in after sales and I was advised the team in Glasgow where under staffed. I would recommend the car sales man Alan as he was very attentive from beginning to end but due to poor communication and customer service from the after sales at Carz Peter Vardy I would not recommend this particular showroom to anybody seeking to purchase a new vehicle. I felt I should have been offered something to compensate me for messing me around on the collection of the car and calling me 20 mins before I am due to collect to reschedule for the nxt day was completely unacceptable. I had my car insured from the 11th May and didn't actually collect it until 12th of May afternoon.