This is the 2nd car we have purchased from you in 2 years and we returned because of the very good experience we had 1st time round. We were pleased with the same service until it came to picking the car up and yur staff could not pair up my mobile via bluetooth and after 1 hour were asked to return another day and have this done. on returning a week later your customer service personell Caitlin was very efficient and soon had the enginer with me and went to the vehicle where he tried in vein to connect our mobile. It clearly states on th machine 'BLUETOOTH' and when sold to us we distinctly asked this question as it's important to us to have this function and were told it would be done. Your egineer confirmed that the 'BLUETOOTH' function was for music only and that this model would not pair up a mobile phone. We were told specifically that we have bluetooth with this car, which is not true. Since then we have now had a further 3 emails from your company offering FREE PETROL FOR A YEAR if we change, this deal started the week following our purchase we understand that, but it grates with us that not only did we not recieve what we were promised, but, it seems, that others are recieving additional goods on top of their purchase and wish we had not changed our car when we did and definately will have to consider buying from you in future. I will now have to buy a plug in device to allow hands free which I should not have to do.