I have purchased 2 cars in the last 8 weeks from the Hillington Car Store. One had a squeak which I was eventually told was normal by Ross but sorted by Alistair. Within 7 miles of the showroom the Tyre pressure warning light came on. The car was in and out for 3 weeks while I ran about in a small courtesy car. If I had wanted a small car I would have purchased one. The second car I arranged to pick my car up at midday and was running 15 minutes late,my car was not in the showroom and at 12:30 it was brought in while I was sitting and a sheet put over to hide the car. I was then asked to pull the sheet off to reveal the car I had seen coming in ( very poor customer service) they had been away for fuel and had been waiting for the private plates to be fitted despite them arranging the appointment. I got a flat tyre 3 days after buying the second car and I had to call the RAC to change the wheel as the wheel brace to change the tyre was that worn it was too big for the nuts. I am still waiting for the SD card for the Sat Nav which is not working despite working at the test drive. They are not good at returning calls and despite asking for the number for Customer Services on several occasion I have still to receive it. Nicola was our Sales Advisor and we received an exceptional service from her. I asked to be left to look around the showroom without anyone pushing for a sale. Nicola let us look around and kept in touch every so often which I liked. I requested a few things on each car to be rectified before I came to pick them up and this was done perfectly. The service and help from Nicola was 10/10 so much so when I went to purchase my second car I would only deal with Nicola.