prior to buying the car I was not told that the v5 document had still not been handed in by the previous owner due to an issue with the private registration plate that was on the car which ment I then ended up waiting 2 weeks before getting the car, I don't understand how a company like peter vardy are able to make such a mistake where they are left without a v5 for a car ? I was not kept informed of any updates and left not knowing when I would be getting the car which ment I kept having to phone up and when I did I was told I would have been called back on 2 separate occasions and was not. Eventually I was told the v5 had arrived and was booked in for an appointment at 6 o'clock on Friday 18th august so I paid for a taxi to come out which cost me £20 to sit for 2 and a half hours then be told i was unable to get the car that day and I would need to come back on the Saturday to collect it so I was another £20 on a taxi home. After driving the car I have also noticed a heavy squeaking from the brakes and a grinding noise when pulling away in 1st gear which I have still to call up about as they were closed on Sunday. The only part of my experience that was pleasant was Kelly who was nice to deal with and very apologetic about the situation but if it was not for her and the fact that the car was rare I would have taken my buisness else where a long time ago. My partner is looking to buy a car and this has compleatly put her off and also me in the future.