"Well to begin with I had to chase someone every day to find out when I would get my car as I was told they would phone me yet they never. I was told on the Thursday by a colleague to transfer my deposit so it would be in their account by the Saturday. I got home from work that day and did it straight away. We arrived on Saturday at 2pm and didn\u2019t leave until 5pm due to the fact your company \u201ccouldn\u2019t access the account to see where my money was\u201d. I was then told I couldn\u2019t take my car away even though I could clearly show them my bank statement to show that the money had came out of my account. Due to their problem we had to pay the deposit of \u00a32140 again on my dads credit card. We were assured that this money would get refunded but that defeats the purpose. After doing absolutely everything I was asked to do by the staff members, it was me was me who was going to have to lose out. Due to all of this, your company left me in tears and truly ruined what was meant to be one of the best days of my life, getting my first ever car. When I was given the keys to the car, the main key is broken and I am not happy about this either. Feel extremely let down by Peter Vardy to say the least. The one positive aspect to my visit to your store is Kelly who sold me the car. The alloys were in a horrendous state and she went over and beyond to make them look amazing. I cannot fault her in anyway but due to everything else, the bad out way the good. "