Possibly the worst car buying experience I have ever had. From miss-information at the start and failure to even get the price and finance the same on two consecutive offers depending on which members of staff we had.
The after sales team are very poor, we eventually got the paperwork in place and picked the car up (various parts missing, but agreement to order, contact us then replace). By the time my wife got the car home, engine warning light and white smoke. Immediately phoned and told some would be in touch the following day! Two weeks later and I am still to get that call!! I have taken the car to a Vauxhall dealer and it would appear the adBlue system has a fault! I asked what the adBlue system was as no one told me about it when I bought the car!! The Vauxhall mechanic should me evidence of a very recent top up!!! Still no phone call from the Car Store. I eventually phoned them trying to get my other parts only to be passed from pillar to post trying to speak to someone who could help. Parts picked up now! Car still has defect, waiting for Vauxhall to get in touch.
Needless to say left feeling very disappointed with the car store and feel as soon as they got my money they could not care less! Will not be back and will not recommend!
6 years ago
CARZ Glasgow has a
4.7
average rating
from
8,169
reviews
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