My initial experience was good - salesman was very helpful but not pushy in any way however post sale service has been appalling. When I went to insure the car prior to picking it up, I entered the registration on the picture I took and it came up as a completely different car! Turns out the registration on the car in the showroom was SG16 but actual registration was SG15. I called the next day and tried to speak to salesman - no reply so then spoke to handover team who explained it was an 'admin' error which I find hard to believe - surely there must be checks in place when dealing with number plates?? I then spoke to a manager who whilst very apologetic told me the same thing. I then said I wasn't sure whether I wanted to go ahead with the purchase. he then said as an apology he would pay the 1st months payment. I agreed to this with the assurance all would be sorted and a full checklist would be done when I came to pick the car up 2 days later. I then went to pick the car up on the Wednesday evening and was dealt with by Laura who was extremely pleasant and helpful however after completing the paperwork, we walked over to the car to find the wrong registration still on the car!! I was as you can imagine less than happy after firstly picking up the error and secondly after assurances it still not being sorted. I was advised I could not take the car that night to which I replied - if I don't drive out here tonight with it I will not be buying it, after all my insurance and everything had been changed over. I was given Trade Plates to allow me to drive home and someone came out to my workplace the next day to fit the correct plates. Not surprisingly I have yet to hear from the salesman or indeed anyone else from Peter Vardy since picking my car up! I was also told that I should receive a meal for 2 as part of a deal on the VIP weekend if you test drove a car - as of now this has still not been received. I don't believe its an admin error at all - I think you are deliberately putting incorrect number plates on cars to lead people into thinking they are buying a car newer than it actually is. I have also contacted Trading Standards regarding this and they are looking into it as well. I will never purchase another car from Peter Vardy!