Lewis Riley the sales man was absolute brilliant the way he handled our purchase from start to finish of our purchase was first class and also has a new friend in our daughter as she got ice cream. Picked car up friday late afternoon and drove home on the notorious a82 to fort william going over glencoe in the rain and pitch black the window wipers were engaged and the wiper flies off with 25 miles of our journey still to go ( meant to add my wife and 5 year old daughter in new car following myself and who has never driven the a82 from Glasgow up ) nearly puts car in ditch as she cant see a thing . We nurse the car home by now this is 9 o clock at night . Turns out the passenger side wiper is too big and knocked the main wiper right off and this wasnt seen when car was checked before car left superstore and i also seen 2 workers from the superstore putting the wiper back on the car before they went to fill car up with petrol and wasnt spotted . I have sent 2 emails since Saturday morning and made numerous calls since then to no joy ( all i get is person not in or only 1 on duty in aftersales and will pass details on get to call you ) still waiting . So moral of story is do not trust that they say its had a 115 point check , car is now booked into a vauxhall garage to be checked over for any other faults a car group with so many outlets and you can't trust them to do the simple things right what chance do you have . Now too add we have now been contacted from our nice salesman lewis who has assurred us that when he is back in the office he will get our problems rectified.
6 years ago
CARZ Glasgow has a
4.7
average rating
from
8,169
reviews
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