I have dealt with arnold clark, motorpoint and honda over the last 20 years, so decided to give peter vardy a go..I will never deal with them again. Too many people get involved with a sale. [1] salesman [who was ok] [2] his boss [3] his boss [4] pick up employee, whom i complained to about thing that were supposed to be fixed and were not [5] his boss. After returning the car for these items to be fixed for a 10.00 appointment i was seen at 10.30 and finally left after 12.00. I had taken out the 2 year warranty and after various phone calls i finally got the certificate for this 1 month later. Save some money and cut out some off the chiefs and let the man on the floor handle more!!! ps i forgot about the bloke who valued the car i was trading in.pps the original salesman was very good its a pity that your system does not allow him to follow thro with everything.