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Peter Coleman
A smooth negotiation and well prepared car. Friendly staff. Constructive criticisms: Forget the whole ID lanyard nonsense. I was obliged to make a specific appointment to collect the car at one of few remaining slots. Having travelled 2 hours, I arrived early but was made to wait until (actually beyond) my allotted time despite numerous staff members literally hanging around talking to each-other. This appointment appeared to be for the benefit of a "grand unveiling and wave off" - again, forget the razzamatazz nonsense and concentrate on customer service. Lastly, the car was supposedly serviced prior to my collection but the service was not registered on the car's on-board computer and the car doesn't come with a service manual for stamping. Therefore I had no evidence of the service having taken place. The salesperson followed up and has invited me to bring the car in and have the service recognised, but living on the other side of Scotland makes such unlikely.
5 years ago
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CARZ Glasgow has a 4.7 average rating from 8,169 reviews

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