Purchased my car in October 2019. I have had several courtesy cars because peter vardy failed to make sure the car was fixed before I left the showroom with my new car back in October. There was some sticky substance on my drivers seat, dent on the passengers door, dent at the back of the car, back window seal coming off, no parcel shelf, not cleaned inside or out for delivery. Once I got the car and started driving my wing mirror started clicking and not moving out when I opened or closed the car. My mats werent inside the car nor was my £40 diesel I was promised by Matthew who no longer works there. I sympathized with them as it was the end of the month for sales purposes as I was promised all will be done when it comes in for repair. I then have to call and email several times before I actually speak to someone. Customer service is absolutely shocking, I've tried to make several complaints and it just goes back to the sales manager George which isnt any good for me. Its George who I am complaining about, there time, effort and whole demeanor is appalling and I regret ever moving from Arnold Clark to peter vardy. Stay away if you can. ☆ ☆ ☆ ☆ ☆ ☆ I have now been called by the general store manager Alistar Page via mobile once I submitted my review 2 days ago. Alistair took everything I had said in and has promised all will be rectified including a courtesy car to my door instead of me driving to the garage. I have faith in Alistair who is working from home and took 20 minutes with me going over the whole situation from start to finish. I now have Alistair mobile to contact in the future so that all gets dealt with there and then. I am feeling much more at ease since weve spoken and I understand due to the pandemic circumstances it will be longer than I would like. However I like the truth and being kept upto date which he promises to do. Thanks for your time today Alistair! :)