Received courtesy call on Saturday evening from Sales Agent Ryan. After asking how I was enjoying my new car I explained that the SD card was missing to activate the navigation system. He explained Sales Office was closed until Monday but would email them and call me on Monday? Mentioned to Ryan that both sets of keys never had new Peter Vardy keyrings, and one was very badly scratched that I took off and binned due to Covid-19. After several conversations with Ryan I reassured him that my rating had nothing to do with him. He was very professional when showing me the car (s) and never pressured me in any way that was off taking. 4 weeks later and still not received SD card.