Been a disaster from the minute I bought the car. No one contacting me with updates, calling them repeatedly to ask when will I be able to pick my car up to be told someone will call me back (which never happened) cancelled the agreement because after a week I was told I had to drive back in to sign finance docs And then wait again before I can pick up my car which was supposed to have been done days before I chased it up (basically they forgot all about me) I cancelled the contract because I had no faith so they told me I could pick the car up that night. Picked the car up and hadn’t been valeted or anything. Still filthy and I had to go over it with a wipe when I got home (still waiting to hear back about my complaint) also not a stitch of water in the window wipers so I will be checking everything else to make sure the important things are up to scratch and when I picked up my car I was told there was only one key and the spare will be sent out to me which I would be emailed about (never got an email) and still waiting for key. Every time I’ve called about it I’ve spoke to a different person and had to start all over or the call backs are someone completely different. I was told if I wanted my car valeted I would need to drive back in with it and wait 2 hours to get it done or get a taxi back home and back in again which would be about £40-£50. I also sold my car to them for £3100 which I was told would be in my account in 3-5 working days and now the 6th working day and nothing! I have no faith in this company and still within my 14 days so only a few days left until I cancel if no resolution.