Waited 2 hours to get car from a member of the handover team. Never had to ever wait for that length of time, considering we get an actual appointment time to be there. Then I was eventually presented with one key which I questioned and I was reassured that a second key would be arranged for and I would hear back within two weeks via email regarding arrangements for this. Despite phone calls and emails to Peter vardy motorstore Hillington, no second key is forthcoming. Not a professional way of working in either case. The key issue to date has not been resolved.