Very sad to read these reviews. Can only speak from experience, as the others have too. I have purchased, across a couple of years, probably around a grands worth of stuff for various cars and every single part has arrived in a timely manner. They have been the right parts and of great quality. To rebuild the entire front suspension on an A4 avant for under £160 with EVERY part replaced other than the shocks and springs, is an amazing price. Reading the website, it is very obvious the company is from Germany, only the website mentions UK. Maybe I have been the only satisfied customer? Maybe been increadably lucky? Or maybe, one of the few to report satisfaction... Shame that I can no longer get stuff from them.