AVOID AT ALL COSTS!!! I have percervered for 18months now with this company. I spent over £30,000 on a vehicle for a fault to show within weeks of me owning it. Repairs were carried out... repeatedly. The car has allegedly had 3 new DPFs, a whole engine rebuild, a new Turbo and is still showing a fault. Cartime have now run out of ideas and referred me to Landrover who advised me this is a DPF issue. I have repeatedly asked for a straight swap for a new vehicle and each time I end up being placed with the sales team who think I'm there to spend more money?? The last time this happened my vehicle has apparently halved in value and is now only worth £15,000 - despite their forecourt prices still saying around £30,000. The company are not affiliated with the Motor Ombudsman (as I discovered when I tried to complain) which as previous people have stated screams suspicious. I have received no financial compensation from the finance payments I make each month, to insurance costs, to taxi costs etc - despite Cartime and other garages probably having my car just as much as I have. All I have requested from the start is a vehicle of the value I spent, that is fit for purpose and works. This has repeatedly been refused. At what point will Matt Kay hold his hands up and stop pumping money into endless repairs? To add to this - my vehicle (currently in Landrovers garage AGAIN) is due to fail it's MOT in 2 days. So my insurance will be void. The nightmare with Cartime never ends!!