Cartrawler work under Easyjet cars brand. I booked a car with them to collect in Sardinia- My flight was delayed, I contacted customer service who told me to contact Goldcar who were supplying the car to advise of delay, but Goldcars offices were closed with no out of hours number. I contacted CarTrawler / EasyJet cars to say I couldn’t get hold of Goldcar and they cancelled my booking and are refusing any refund despite me contacting them & Goldcar before my collection time - they have said it’s not their responsibility if contact with the suppler isn’t possible! - I am so fed with having to deal with total crooks like this!