Always quick and efficient when placing orders and when there's a need from the staff. However I have to hold back to giving a five star rating because of current and past issues I had with the cart. It seems one of the motors is not working as the cart cannot make turns. I had a similar problem in the past but the staff there sent me another motor no charge. I installed it and noticed the original motor had rust and corrosion on it which may have contributed to the first problem. I don't want to order another motor, be charged for it and having to install it. Thinking of possibly ordering another cart but it could be another brand. Keep up the good work gang.