They offer discount codes in exchange for signing up for emails, then exclude their most popular products from the discount. But they only tell you that after they have your email and phone number. When you write a critical review of them, they email you offering a 10% discount in exchange for dropping a case back to their store (they have one store in the whole of Australia and it's 2064km away) and then alternately offer to cancel your order, and then put it on hold indefinitely until you respond. So even though it's paid for in full, they won't ship it until I respond to their stupid offer to my justified review. Thanks so much for the help Adalyn!