I canceled the order after the company had not mailed it out eight days after placement, according to the tracking number. Customer service responds, I cannot cancel my order. A week later I received the canceled order. I contacted customer service again for a return form & postage paid printable sticker. She informed me I was responsible to pay return postage and other charges! Unless you have over two weeks to wait on protection for your phone and money to throw away, do not buy from Casetify. Even the questions at the end of this review are misleading.
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