Casetify did not comply with UK statutory rights in dealing with my order. They sent me a different product to the one I ordered (wrong size). Despite the fulfilment error being theirs, I had to send the item back at my own cost. I've had extensive communications with the customer service team to be refunded this amount, to no avail. To give them credit, they have refunded the original purchase price and offered a Casetify credit for the shipping (a useless gesture). I am out only a small amount in the end (£4), but it's the principle of the matter. Also, it wasn't clear to me when ordering that the order was not going to ship from the UK, so the order took longer to arrive than I'd hoped. I would not order from this company again.