It's really upsetting, they completely failed to deliver 100% satisfaction, it's a scam. I placed my order on 11.17 and only received it on December 3, after which I requested a refund and in the meantime customer service started not returning my emails. Now I have sent the return delivery to the address they gave me, but they said they didn't receive a notification from the warehouse and won't give me a refund. I don't know what's wrong with their warehouse. Please be sure to be careful! Lastly unless you are not going to make any returns, please be careful with your order.