Do not under any circumstances open an account with Cashplus. The customer service representatives have absolutely NO access to anything, they are just the front who then email representatives who supposedly reply on 5 working days. They restricted my account in July as I sent money to my personal as quite a few Direct Debits payments didn't recognise them as a bank and I started to read the shambolic reviews, so I didn't trust them. They called me on the 26th July 2023... the representative said 'fair enough' when I explained and said he will relay the information and get back to me within 5 working days... It's now April 2024. They still email me promotional offers though...