Open a bank account with Cashplus if you have no other options. However, do not 100% rely on having continuous access to your money in Cashplus. Your money could easily become unavailable or blocked for prolonged periods (from weeks to months). If you can, open one or more of the low-quality bank accounts on offer and spread your money between them. (There are several others of this type of free bank account available, although from the reviews online and personal experience, Cashplus bank appears to be the worst of them.) Yes, this will create more admin for your business, however, you will reduce your risk of having no access to your money for no apparent reason. Similar to thousands of other customers, CashPlus blocked our business current account after requesting proof of address. This information was submitted immediately on the day of the request. Clients who we had given bank details to had their payments returned to them causing inconvenience. Money in the account, luckily only £1700, is currently not accessible after seven working days. The bank appears to be run by an AI, and powerless, human, well-meaning customer service assistants cannot communicate with it. (I do feel sorry for these customer service assistants. It must be very difficult to have to continuously placate unhappy customers, whilst having no power to help them. They also have to ask for reviews from the customers that they are able to please using their very basic telephone services while knowing from their many other customers that they work with what a poor bank they are employed by.) Luckily, we had two other bank accounts that we could use. Fortunately, a large transfer of money from another bank account was not made to Cashplus, otherwise, we would be struggling to pay our business expenses, wages, and bills. If there are apparent spurious security concerns raised by the AI it would be better if the bank requested information before blocking the account. If information is not supplied after a designated period of time, then I think it would be appropriate and fair to block accounts at that stage. In summary, even if the account becomes accessible once more, we have reduced trust in this bank, so we are unlikely to keep significant amounts of money with this bank. 17th June 2024 - We were contacted by a Cashplus review monitor to ask for account details which were supplied immediately. We have received no further information.