Customer service is poor and it obvious they don’t want to refund my money. A fraudulent transaction occurred in my account today and I’m still in shock. What makes this even worse is the fact that I can’t see the facts of this transaction on the banking app. Every transaction I do on my bank account is approved using a secured process of verification and here I still don’t know how this particular transaction wasn’t approved before is left my account. They must think everyone is dump. Now looking at my banking app to see further details on it isn’t possible cos they blanked it out. I have just reported the fraud to FOSTER BOON . OR Who will help me get my money back. This bank is a disgrace.