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Gordon Lutz
I ordered a gift for friends birthday 3 weeks early. It never arrived and I received no communication until after I called twice- which was a waste of time- and emailed. It took multiple emails to resolve the problem and a substitute will be delivered 2 weeks after I contacted them. No rush shipment or other accommodation was made for the error and delays. I’ve ordered multiple times on this site but I won’t order again. Worst customer service I’ve ever experienced.
9 months ago
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Cask Cartel has a 4.3 average rating from 17,281 reviews
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