The initial quote from go compare changed quite significantly when I went onto your web site. Although the cover provided meets my requirements and so I proceeded with the transaction. Some confusion with validating no claims bonus, I was asked to confirm by sending in my previous quote, which had to be returned within 14 days or the quote would be invalid, but then had a later e-mail that said that it had been verified independently. Which e-mail was correct ? I am happy to get all the background documentation by e-mail but I really think that the Insurance Certificate should be provided as a paper copy in the mail.