Do not trust Good reviews on their site
Hired a cat sitter (Lily M, London) for the first time based on positive reviews on catinaflat.com
The cat sitter knew there was a camera as we had told her. From the second day onwards she kept turning the camera away when arriving and turning it back when leaving. On the fourth day she forgot to turn the camera away and we were absolutely shocked to see her spraying my partner’s perfume all over her then removing her sweater and spraying it all over it. The scene was almost comical - check
out the video!!! The next morning she returned, turned the camera away but we could hear drawers being opened and rummaged through.
We immediately cancelled her and found an alternative solution for our cat. Returning home the flat was filthy, with cat litter all over the floor.
I messaged catinaflat and sent them the video. They said they would “investigate”. I followed up over the next couple of months with several emails asking for updates. They finally replied saying that the sitter (Lily M) had received some positive reviews from other clients and they could not disclose the conclusion of their investigation. Lily M is still active on their website.
Long story short: catinaflat makes their money from cat sitters, and the way they excused this behaviour didn’t make sense except if you consider they don’t want to lose the revenue Lily M generates for them.
The conclusion from their inaction is that good reviews on their website cannot be trusted.
1 year ago
Cat in a Flat has a
3.4
average rating
from
46
reviews
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