Don't trust this app or the people on it. It's not worth risking the security of your home and wellbeing of your cats. We went with a highly rated sitter for our two cats. However instructions were ignored and this sitter did not respect our home even after a first meeting and written instructions left they still ignored everything. They overfed our cats, did not follow instructions on feed requirements. Did not dispose of cat litter properly leaving it stewing in our kitchen for over a week. We're a shoes off household but they wore shoes inside when asked not to, even provided shoe covers here. Worst of all did not lock up our home properly on multiple occasions. The list goes on. And because we did not have adequate security recordings (which we didn't think we'd need in the first place) we did not provide adequate proof for them to take any action. So this sitter only got a warning. Thank god we did have some footage or we would have been non the wiser. This sitter has rave reviews and cat owners stating she was great and sent them photos and messages everyday. We got sent one photo during the whole two weeks and didn't feel comfortable asking for more updates because of all the issues. This person should not be looking after ANYONES cat. Lesson learnt. Don't trust strangers in your home, don't trust the reviews, don't trust this app. Because there's little to no protection for cat owners, unless you have 24/7 recordings to back up your claims. Don't waste your money, you won't get your money back for cancellations before, midway or after dealing with a problematic sitter.