I have had 3 different sitters through Cat in a flat. I have had no problems. I received updates (photo etc) everyday that I was away . Hoewever, I cannot verify such things as my Bella’s water being changed everyday & the litter being scooped daily. I do know when I went away this past Christmas, the sitter did not sprinkle the baking soda in the cat box as I had requested because the unopened box of baking soda was still unopened when I returned. My advice would be to do your best to keep a great sitter from the service if you find one. Unfortunately, the sitter you want is not always available. Some of the sitters do not do everything you request.