I have clicked my rating as very good however if there was excellent, I would be ticking that box. The customer service is 2nd to none and no matter what amount you buy, are made to feel very important and special, the packaging is excellent and you feel like you are opening a present. Whilst I am able to buy the items locally, But i always prefer to buy from Cavells because of the variety of items they have in stock, the customer service, the quality of clothes and the timely manner in which I receive them, it's quicker and easier than going into town. I specially by the Rosamunde white lace vest's, every time a new colour comes out I buy one as they look great under my clothes.