Visited your smaller store in Oakham and fell in love with a pair of sandals in sale Assistant told me you did not have my size. In navy She also told me that they came in white but did not have my size. She did not go to look! Visited your larger store but none there either Returned to the smaller store again and was attended to buy another assistant VERY HELPFULL she gave me the item no to go on line too try and locate the sandals else were That evening found the sandals in white and ordered the white pair They came from your smaller Oakham store were I had been told by the first assistant there were none in stock As I live In Oxfordshire I had too pay postage on an item that was in store because the first assistant did not go and look All the other assistants in store were very nice and friendly